Help Center

🧑‍🍳 Help Center

Welcome to the Cook-A-Holics Help Center. Whether you have questions about orders, products, or policies, we're here to help!

📦 Order & Shipping

When will my order ship?
Orders are typically processed within 1–3 business days. Once shipped, you’ll receive a confirmation email with tracking info.

Do you offer international shipping?
Yes! We ship globally. Shipping times and rates vary by location and are calculated at checkout.

🔁 Returns & Refunds

How do I return a product?
You can return any unused item within 30 days of delivery. Contact our support team at cook-a-holics@outlook.com to begin the return process.

When will I receive my refund?
Refunds are issued back to your original payment method within 5–10 business days after we receive your returned item.

🛠 Product Support

Do you offer product care instructions?
Yes, many product pages include usage and care details. If you need further guidance, feel free to contact us for assistance.

What if my item arrives damaged?
We're sorry to hear that! Please send photos and order details to our support email within 5 days of delivery, and we’ll make it right.

💳 Payments & Security

Which payment methods do you accept?
We accept major credit cards, PayPal, Apple Pay, and other secure payment options available at checkout.

Is my payment information safe?
Absolutely. Our site uses SSL encryption to protect all personal and payment data.

📬 Contact Us

Need further help? Reach out to our friendly support team:

  • 📧 Email: cook-a-holics@outlook.com
  • 📞 Phone: +1 929-949-3276
  • 🏠 Address: 10955 Park Ave, Bonita Springs, FL 34135
  • 🏢 Company: COOK-A-HOLLICS LLC

Thank you for choosing Cook-A-Holics — cooking made joyful!